![]() This article explains the process and includes links to articles on two more ways to block unwanted email.Īre you saying you receive the ''identical message'' more than once? That might be an issue with your email provider not syncing correctly if the exact message downloads repeatedly. Putting them in Spam may add to your confusion as to whether the email provider system marked them, or you, or Thunderbird did. You mention Moving messages - I am not sure whether you are manually moving them and then marking as junk? The process is to mark as Junk in the Inbox, then Thunderbird does the moving - to Junk only, not to Spam. ![]() If messages are inconsistently arriving in Spam then check in your webmail regarding any email spam settings that might improve things. Thunderbird does not send them there, it happens before Thunderbird downloads them. Spam is where COX (or your current email provider) puts messages that it considers suspicious. It learns from other messages that you have marked as junk, or not junk, over time. "Junk" is where Thunderbird puts messages that Thunderbird detects as suspicious. Your references to spam/junk seems confused so let's review first principles. Or do you mean you get similar messages from the same sender, or similar messages from a slightly different sender? Both these cases are actually new messages, so please do check, and confirm which it is. Have the word “customer” somewhere in the address or display name (“rvice”, “Customer Support” etc.Are you saying you receive the identical message more than once? That might be an issue with your email provider not syncing correctly if the exact message downloads repeatedly.Have “discount” in the subject line, or.You could then create a filter like this:īecause you selected the "Match any of the following option", all messages that meet any one of these criteria will be automatically be moved from the Inbox to the Promotions folder: For example you may have chosen to receive notifications from businesses you patronize, but like to keep them in a separate folder.įirst, create a folder called “Promotions” (or something similar) by clicking File > New > Folder. You may like to filter out lower-priority messages from your Inbox to reduce clutter. In the message header, right-click on the sender’s address and click on “Create Filter From.” By default, the new filter begins with the rule From | Is | (sender’s email address). Tip: You can create a filter using a sender’s email address directly from one of that sender’s messages. Under "Apply filter when", check one of the options or both. In the "Filter Name" field, type a name for your filter.Ĥ. ![]() Click the Application menu button and then Tools followed by Message Filters.Ģ. This is not possible for the automatic execution of filters.Īutomatically applied filters are applied only to the inbox, with the exception of Archive and after send filters, which apply only to the mails involved in the action to send or archive. When you select to run a filter manually you can apply the filter to a specific folder. In this case, Thunderbird will change the order, so the reply filter will be executed before the move filter. ![]() ![]() For example: If you have a filter that moves a message to another folder, and then further down the list a filter that replies, the reply filter will not work because the message is gone from the folder. If you click the link, you will see which order is used. When you archive email - This is when you select Archiving and applies to all mail included in the archive action.įilters are executed in the order they appear in the list of filters, except when that order is not possible, in which case you will see the message Note: Filter actions will be run in a different order, and the link See execution order. These filters only apply to an email being sent. When you send mail - This is when you select After Sending. If you have difficulty with filtering the message body, select after classification. This can occur either before Thunderbird does its assessment of the mail as junk, or after. Filters are applied to new mail in the inbox. When you receive new mail - This is when Getting New Mail is selected (the default). ![]()
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